We welcome any questions or comments you may have. Feel free to call the office at (317) 434-BABY (2229) or use the form at to the right to reach us via e-mail. Please be patient with a response for our clinical staff, as we may be assisting a birthing family and do not interrupt our support for administration issues. Clients are reminded NOT to e-mail health concerns or contact us via Facebook, but instead to call the office and leave a message for our nurse on line 1 or utilize your secure eMedical communication account. If you think you might be in labor, or have an emergency, choose line 4 to speak to the on-call certified midwife.
We look forward to hearing from you!
Join us on Facebook
Facebook is an easy way to update our clients with practice happenings, invite families to events, and involve the community in advocacy efforts. Facebook is also an excellent avenue for sharing tips and tricks about midwifery and healthy living. Please “like” our page to stay connected, and feel free to post questions or comments on our page.
We have a fan page for both the Carmel and Lafayette practice locations, as well as a Carmel and Lafayette page for our boutiques. We do not repeat information on the various pages so we don’t overwhelm. They each offer their own unique tips and posts.
Client Privilege Page
Also be sure to visit our client privilege page. The password is provided within the Believe Families facebook group or will be offered during your visit to the office. This is our practice handbook and offers a plethora of information exclusive to clients actively seeking care with our nurse-midwives. This page also helps set appropriate guidelines and clarify points of care in effort to enhance each client’s experience with our practice.
Read our Blog
Dr. Lane writes for our blog regularly, offering extensive information outside of paid consultations. Join our news-feed to stay in the loop!
Medical Records Request
All requests for our office to forward your healthcare records, whether to another provider, to yourself or to your insurance company requires a signed record release and payment of $25. If your records are in paper format, prior to implementation of our electronic healthcare system, we follow fees according to Indiana Code 1-71-3: a twenty dollar fee for the administrative expense of copying medical records will apply, and then after the first ten pages, an additional fifty cents per page is charged through page fifty, after which each page will be charged at twenty-five cents per page. Payment must be received prior to records release.
After the signed release and payment is received, our office will email or fax your records at our earliest convenience; however, clients can expect records to be released within thirty (30) days. We are unable to provide copies of any medical records forwarded to us from previous providers. You will be required to request those records from the provider directly. We honor medical requests from only those providers who have a current license to practice. If you have chosen to receive care for an unlicensed provider, please provide a personal request form as detailed above.
Family Medical Leave Paperwork
Our nurse-midwives are more than happy to assist you with your family medical leave requests or short-term disability paperwork; however, we do charge a $25 administration fee and we ask that you allow four weeks to complete this request. These requests do not supersede the needs of our birthing clients or other clinical care management; however, we appreciate that they are important to you.