We welcome any questions or comments you may have. Feel free to call the office at (317) 434-2229 or use the form to the right to reach us via e-mail. We make every effort to return your phone call within the same business day, but please be patient with a response from our clinical staff as we may be assisting a birthing family and do not interrupt our support for administration issues. Births or community talks may close our office for a day or two, but we do prioritize returning all phone calls as soon as we are available.
Clients are reminded NOT to e-mail health concerns or contact us via Facebook. Those who are an active member within any one of our programs are encouraged to call our emergency line with any urgent needs.
We look forward to hearing from you!
Join us on Facebook
Facebook is an easy way to update our clients with practice happenings, invite members to events, and involve the community in advocacy efforts. Facebook is also an excellent avenue for sharing tips and tricks about midwifery and healthy living. Please “like” our page to stay connected, and feel free to post questions or comments on our page.
Client Privilege Page
The practice makes available a privileged website page for our active program members which is specific to their current program. Here you will find a plethora of information specific to your membership, which is regularly updated, to encourage you in your journey. The password is provided during your program orientation, and will expire upon completion. We will refer to these pages throughout your program participation as there are resources which will greatly enhance your success.
Read our Blog
Dr. Lane writes for our blog regularly, offering extensive information outside of paid consultations. Join our news-feed to stay in the loop!
Medical Records Request
All requests for our office to forward your healthcare records, whether to another provider, to yourself or to your insurance company requires a signed record release and payment of $25. If your records are in paper format, prior to implementation of our electronic healthcare system, we follow fees according to Indiana Code 1-71-3: a twenty dollar fee for the administrative expense of copying medical records will apply, and then after the first ten pages, an additional fifty cents per page is charged through page fifty, after which each page will be charged at twenty-five cents per page. Payment must be received prior to records release.
After the signed release and payment is received, our office will email or fax your records at our earliest convenience; however, clients can expect records to be released within thirty (30) days. We are unable to provide copies of any medical records forwarded to us from previous providers. You will be required to request those records from the provider directly. We honor medical requests from only those providers who have a current license to practice. If you have chosen to receive care for an unlicensed provider, please provide a personal request form as detailed above.
Family Medical Leave Paperwork
Our nurse-midwives are more than happy to assist you with your family medical leave requests or short-term disability paperwork; however, we do charge a $25 administration fee and we ask that you allow four weeks to complete this request. These requests do not supersede the needs of our birthing clients or other clinical care management; however, we appreciate that they are important to you.